SOP and KPI consultants in Dubai

If every decision still comes back to you, the business has outgrown the way it is run. We write the SOPs, set the organisation structure and agree the KPIs, then train your managers so the systems are used every day.

13+years of consulting experience in our leadership
150+projects delivered
30+industries served
9countries

Is this where you are?

If two or more of these sound like you, it is time to talk.

  1. 01Each branch or shift does things differently
  2. 02New staff take too long to learn the job
  3. 03Managers are busy, but results do not improve
  4. 04You cannot step away for two weeks without problems

How we work on it

Four stages. You see the output of each one before we move to the next.

01

Process review

We walk through how work really happens today.

  • Department walk-throughs
  • Manager interviews
  • Problem list
02

SOP manuals

Clear, step-by-step procedures for each department.

  • SOP manuals
  • Checklists
  • Forms and templates
03

Structure, KRAs and KPIs

Who owns what, and the few numbers each role is measured on.

  • Organisation structure
  • KRAs by role
  • KPI dashboard
04

Training and roll-out

We train your team and review progress with you every month.

  • Team training
  • Roll-out support
  • Monthly KPI review
What you walk away withDocumented systems your team actually uses, and a monthly KPI review.
Talk to us about it
Clients on this service

What our clients say

Ameen Afsal
Ameen AfsalDirector, Skillmount Education
Skillmount Education logo

“As we grew, roles got mixed up and too many decisions came to the directors. BLUE KWET redrew our structure, set KRAs and KPIs for each role and wrote down our processes. What I liked most is that they did not stop at documents. They trained our team to follow them.”

Service used: SOP Development, Organisation Structure, KRA and KPI
Adv. Ali Naseef
Adv. Ali NaseefFounder, Lead & Leap
Lead & Leap logo

“We brought BLUE KWET in to restructure an educational institution in India. People there had done things one way for years, so it needed patience, and the team had it. The SOPs they wrote are simple enough that the staff actually use them.”

Service used: SOP Development and Internal Restructuring for an Educational Institution in India
Kishor Krishna
Kishor KrishnaFounder, Foster Analytic
Foster Analytic logo

“We partnered with BLUE KWET on SOP development for one of our retail clients. They took the time to understand how the stores actually run, and the SOPs reflected that.”

Service used: SOP Development for a Retail Client
Shameem Ahammed
Shameem AhammedManaging Director, CEA Trading
CEA Trading logo

“Your expertise and insights have been instrumental in helping us navigate challenges and make informed decisions. The strategic solutions you have offered have significantly contributed to our growth and improved operational efficiency.”

Service used: SOP Development and Internal Restructuring
Rafeeque Kavanur
Rafeeque KavanurDirector, FTRIC
FTRIC logo

“I introduced BLUE KWET to a food processing company I was advising, and we ended up working on it together. I looked after the food technology side, and they set up the organisation structure, SOPs, KPIs, performance reviews, meeting routines and dashboards. Our work fitted together well, and the management now has one clear way to run the business.”

Service used: Organisation Structure, SOPs, KPIs and Dashboards for a Food Processing Company

Questions

We are a large business. Is this for us?

Yes. Some of our clients have more than a thousand employees.

Will staff follow the SOPs?

We write them with your managers, not for them, and train the team, which is why they stick.

Which departments do you cover?

Operations, sales, purchase, stores, HR and customer service. We agree the list in the proposal.

How are your fees set?

Each project has a fee based on the scope we agree after the first conversation, set out in a proposal before any work starts.

Tell us where things keep going wrong.

Tell us where the business is today, and we will tell you honestly how we can help.